Contact us about your campaign

Every campaign comes with a dedicated campaign manager, and if you ever have a question, you don't need to leave your dashboard to reach them.

Opening campaign support

At the bottom of your campaign page, you'll find "Campaign Support." Click it to expand the section, where you can read your conversation history or send a new message.

The campaign support section, collapsed

Sending a message

Type your question and hit "Send message." If it's your first message on this campaign, you'll see a note letting you know we typically respond within 24 hours.

Writing a new message in the campaign support section

Reading replies

When your campaign manager replies, you'll see it right in the thread along with the date it was sent. We'll also send you an email notification the moment we reply, so you don't have to keep checking back. Each message also shows whether it's still open or resolved, so you can tell at a glance which questions still need an answer.

A message with a reply from Ovation